Shipping Policy
Order processing and verification typically takes 2-3 business days depending on demand levels and product shortages.
The expected time of arrival is 7-14 business days.
You will always receive an email once your order is processed as well as a tracking number.
Generally Nutricience caters mainly to Singapore and Malaysia, but will do shipping to other countries for additional shipping fees. Please email us to let us know your desired products and where you are from. We will advice how much it will cost to ship to your location.
Changes To Orders
Once an order is placed, we cannot add, remove, or change any items/addresses in the order.
Incorrect Addresses
In the event that a delivery address is submitted incorrectly when an order is placed, Nutricience assumes no responsibility and cannot ship out a replacement package or refund these orders.
If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.
Lost or Stolen Packages
We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders.
Commit to getting fit
with Samantha Clayton,
Vice President,
Sports Performance and Fitness
About Samantha
Before joining Herbalife Nutrition, Samantha was a professional athlete. She represented Great Britain in the 2000 Sydney Olympics in both the 200m and the 4x100m relay events. Prior to the Olympics, she won two medals in the Olympic AAA trials – a silver medal for the 200m and a bronze for the 100m – as well as a silver medal in the 4x100m relay during the European Junior Championships in 1997. Her personal records include 11.40 seconds in the 100m and 23.02 seconds in the 200m.
Samantha is a personal trainer and group exercise coach through the American Fitness and Aerobics Association (AFAA) and International Sport Science Association (ISSA). She is a mother of four and lives in southern California.
SMALL STEPS MAKE A BIG DIFFERENCE
Nutrition + Exercise
Weekends can be a whirlwind of family gatherings and other events, but that doesn’t mean you have to put your health and wellness on the backburner. With a little commitment, it’s easy to squeeze in some exercise and stay on track. You can start with the suggestions below.